MICROSOFT NEEDS YOUR HELP TO RESOLVE DOWNLOAD ISSUES

If you’re not able to download Windows 10 Insider Build 14986 (you’re not alone, btw), Microsoft has opened up a thread on its Answers forum to ask questions about your specific computing environment to help pin down the issue.

 


The thread is here: Build 14986 – Error Code 80240031

Be prepared to answer the following questions:

    Which language/country version are you using?  (Example:  EN-US for English/United States)
    Which edition of Windows10 do you have installed?  Home/Pro/Enterprise
    Is your machine x86 or x64?
    If you restart your computer, does it display the same error again?

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